Privacy Policy
Last updated: September 27, 2026
This Privacy Policy explains how [Legal entity name] ("Dwellet," "we," "us") collects, uses, and shares information when you use the Dwellet mobile app and related services (the "Service").
Information we collect
- Account information you provide, such as your name, email address, and business details.
- Business content you create in the app, such as customers, estimates, invoices, jobs, and notes.
- Payment information handled by our payment processor, Stripe. Card details are collected and stored by Stripe, not by us.
- Device and usage data, such as app version, device type, and diagnostic and analytics events, used to operate and improve the Service.
- Camera input when you scan a fabric care tag or take job photos. Scanning is used to provide cleaning guidance; we do not use your photos for any other purpose without your consent.
How we use information
- To provide, maintain, and improve the Service.
- To process payments and prevent fraud, through Stripe.
- To communicate with you about your account and support requests.
- To comply with legal obligations.
How we share information
We do not sell your personal information. We share information only with:
- Service providers who help us operate the Service, including Stripe (payments), and our analytics and error-monitoring providers.
- Legal and safety recipients when required by law or to protect rights and safety.
- Business transfers, if we are involved in a merger, acquisition, or sale of assets.
Payments
Payments are processed by Stripe. Your use of payment features is also subject to Stripe's privacy policy, available at https://stripe.com/privacy.
Data retention
We retain information for as long as your account is active or as needed to provide the Service and meet our legal obligations. You may request deletion of your account and associated data by contacting us.
Your choices
You may access, correct, or delete your information, and you may request a copy of your data, by contacting us at support@dwellet.app. Depending on where you live, you may have additional rights under applicable privacy laws.
Children's privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. We will post the updated version here and revise the "Last updated" date above.
Contact us
Questions about this policy? Email support@dwellet.app, or write to us at [Business address].